Trusted by over 250 companies for customer support and lead generation 24 hours a day.
We’ve been delighted with the results and have now rolled the service out to our entire network including both usedcarsni.com, carfinderscotland.co.uk
—Cecil Hetherington, Used Cars NI
By focusing exclusively on the automotive industry, Ripley has developed a rich knowledge and ability to convert leads for classified sites. Ripley currently handles 15,000 chats per month and generates 7,500 leads in excess of those generated by phone and email on autoclassified and car dealership websites.
Adding an additional enquiry option increases leads by 12-20%. Average increase in leads per month (above phone/email). Read the full case study of how UsedCarsNI.com saw an increase in lead generation from Ripley.
“Ripley probably knows more car related answers better than most car dealers. It certainly beats any ‘general’ chatbot out there.”
—Andrew Fulton, Dawson Andrews.
Useful features over feature bloat.
Advanced keyword and keyphrase algorithm allows Ripley to better determine which category best suits the customers message.
Power your sales team with rich metadata. Or integrate with existing Dealer Management Systems.
Ask visitors for their email or phone number to be notified of your reply if they leave a conversation open.
It's hard to believe Ripley can beat humans to conversing with customers and generating leads....especially at a fraction of the cost.
The more conversations Ripley has, the more accurate its answers become. Ripley uses Natural Language Processing (NLP) to understand customer conversations.
You can customise tone of voice in greetings, conversation endings and much more. Chatbots can develop personalities that suit your brand guidelines.
Collect demographic information about visitors using your live chat for high qualified lead analysis.
Take control of the conversation at any time. Take the steering wheel and speak directly to the customer.
Works across all iOS, Android and desktop interfaces.
Drop your chatbot into Facebook Messenger or connect to any of your systems with a few lines of code. We can help.
Watch live conversations Ripley is having in real time.
Don't just take our word for it, see how Ripley is helping our customers.
It is providing leads that include customers phone numbers, generating sales from people who want a response in real time which is beneficial as we obviously can’t be available 24/7.
It's the new customer touch point that just works.
We find Ripley Chat an excellent addition to email. Email customer don’t tend to reply as promptly as a live chat customer.
Being a small dealer we are not always at a computer to deal with live chat or e-mails. It is a very useful resource especially after hours, often leading to a quality sales lead providing us with an email address or phone number.
Ripley’s integration with your existing products is as easy as it comes. No long wait on your chatbot's time to market.
Let Ripley allow you to capture leads and efficiently engage with them, subscribe to keep up-to-date.